Privacy Policy

Welcome to Nutricult. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit or make a purchase from our website www.nutricult.in 

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

a. Personal Information You Provide

When you make a purchase or attempt to do so, we collect:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment information (handled securely via Shopify Payments, Razorpay, or similar gateway)

b. Automatically Collected Information

When you browse the Site, we collect:

  • Device type and IP address

  • Browser type and version

  • Referring website or search terms

  • Pages viewed and time spent

  • Cookies (for analytics, preferences, and cart tracking)

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Communicate with you (order confirmations, shipping updates, newsletters)

  • Screen orders for fraud or risk

  • Improve our website, products, and services

  • Provide targeted marketing (via Facebook, Google, etc.)

3. Sharing Your Information

We do not sell your personal data. However, we share your information with third parties to help us run our business:

  • Shopify – for hosting and e-commerce operations

  • Payment Gateways (Razorpay) – for payment processing

  • Shipping Partners (shiprocket) – for order delivery

  • Marketing Tools (Meta/Facebook Ads, Google Ads, Klaviyo, etc.) – for retargeting and email marketing

  • Analytics Tools (Google Analytics, Meta Pixel, etc.) – to understand how customers use the Site

We may also disclose personal data if required by law or to protect our rights.

4. Your Rights

Depending on your location, you may have rights under data protection laws such as GDPR or CCPA:

  • Access your personal data

  • Correct or update your data

  • Delete your data

  • Opt out of marketing communications at any time

  • Withdraw consent where applicable

To exercise any of these rights, email us at support@nutricult.in.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. This helps with tax, legal, and customer service purposes.

6. Cookies

We use cookies to:

  • Keep items in your cart

  • Recognize returning users

  • Track site performance and conversions

You can control cookies through your browser settings or opt out of certain tracking through tools like www.aboutads.info/choices.

7. Security

We use industry-standard security protocols including SSL encryption, secure servers, and trusted third-party payment gateways to protect your information. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website with the effective date.

10. Contact Us

If you have any questions or concerns, please contact us at:

Nutricult
Email: support@nutricult.in
Phone: 7227051777
Address: 701-702, Indraprasth Corporate, opp. Shell Petrol Pump, Chinar Bungalows, Prahlad Nagar, Ahmedabad, Gujarat 380015